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Standard Delivery within South Africa , Counter to Counter
Standard Delivery to most other countries , Counter to Counter
Premium Delivery to within Cape Town , Hand delivered
Premium Delivery to within South Africa , Hand delivered
Premium Delivery to most other countries , Hand delivered
Dr. Boxall’s endeavors to ensure that all orders are processed and dispatched expeditiously and we aim to have your order delivered as quickly as possible. This is dependent on stock availability and on the performance of the outsourced courier or postal services. If you live internationally or in a remote area locally, the delivery times and charges could be more. If so, we will notify you of this timeously to make the necessary arrangements. One thing is for definite; we aim to get your products to you as quickly as possible.
Due to the very nature of delivery services, Dr. Boxall’s and its outsourced delivery or courier services cannot specify the exact date or time of delivery in most cases. Therefore it is imperative to select Standard Delivery if you or your representatives are not always at the delivery address during working hours. In this case a slip will be delivered to the delivery address for your attention notifying you of your parcel ready for collection at your convenience from the closest local postal office.
If you or a representative is always present at the delivery address during working hours then the Premium Delivery Service can be taken advantage of.
Delivery times are stated as an estimate and are calculated from the time your package is dispatched from our offices. All orders are dispatched within 2 working days of payment confirmation.
Please Note: All re-deliveries of our Premium Delivery Service due to no presence or an inability to deliver at the delivery address when visited by the delivery service representative will be for the account of the purchaser. Re-delivered items can only be re-delivered once a re-delivery fee is paid for. This will be arranged via our administrative office at [email protected]